Further Details
Next Public course - 28 to 31 January 200.
Course content: This award is a 30hr qualification covering 2 units of 15hrs each.
Part 1 - Knowledge based training and assessment
- Introduction to Wheel Clamping and removals
- Introduction to the history of the service and the clamp and relevant legislations
- Vehicle registration marks
- Health & Safety
- When to clamp and when to remove vehicles
- Vehicle tow away
- Completing paperwork
- Practical case studies
- Use of photography
- The payment process
- Procedures for start and end of shift
- Radio operations
- Discretionary parking
- Standards of individual behaviour for vehicle immobilisers and customer care
- Equal opportunities
- Appeals
Part 2 - Practical Scenario based training and assessment
- Avoiding conflict and reducing risk
- Defusing conflict
- Resolving conflict
- Post incident considerations and learning from conflict.
Please contact us for prices and details of in-house courses.
Guide price
from £195pp in-house/£425pp inc. VAT and certification Public |
