Further Details
Part One - Knowledge based training and assessment (21 hours)
Introduction to wheel clamping and removals
Introduction to the history of the service and the clamp and relevant legislation (Private Security Industry Act 2001)
Signs, lines and enforcement vehicles
Vehicle registration marks
Health and Safety
When to clamp and when to remove vehicles
Vehicle tow away
Completing paperwork
Practical case studies (clamping, removal and paperwork)
Use of photography
The payment process
Procedures for start and end of shift
Radio operations
Discretionary parking
Standards of individual behaviour for vehicle immobilisers and customer care
Equal Opportunities
Appeals
Part Two - Practical scenario based training and assessment (14 hours)
Avoiding conflict and reducing risk
Defusing conflict
Resolving conflict
Post incident considerations and learning from conflict
Guide price
£350.00 + VAT Minimum 2 candidates |
