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Effective Customer Handling

Training Courses

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Training course summary

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Effective Customer Handling will help call centre staff to deal with customers more efficiently, and explain how to create customer loyalty by providing a quality service.

Regions:
  • All Areas
Delivery:
  • Online
Category:
Difficulty:
  • Introductory

Further Details

Learning Outcomes:
*Recognise that the way you deal with customers has a direct effect on the image of the company
*Use active listening techniques to make customers feel valued
*Create customer loyalty by providing a quality service
*Deal with difficult customers and customer complaints

Guide price

For pricing please visit our website www.widelearning.com

 

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